1. Who We Are
This website (https://cggardenrooms.com) is operated by CG JOINERY (IRE) LIMITED, a company registered in the United Kingdom.
Company number: NI657018
Registered office: 19 Ryanstown Road, Newry, Northern Ireland, BT34 2NG
Email: info@cg-joinery.com
We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently.
2. What Information We Collect
When you visit our website or contact us, we may collect the following information:
- Name
- Email address
- Phone number
- Details included in your message via the contact form
- IP address and browser information
- Website usage data via cookies and analytics tools
- Consent preferences for marketing communications
3. How We Use Your Information
We use your data to:
- Respond to your enquiries submitted through our contact form
- Contact you via email or phone regarding your enquiry or interest in our services
- Send occasional marketing emails, where consent has been given
- Improve website functionality and user experience via analytics
- Comply with any legal obligations
4. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:
- Consent – for marketing communications and website cookies.
- Legitimate interests – to respond to your queries and improve our services.
- Legal obligation – where required to comply with law.
You can withdraw consent at any time by emailing us at info@cg-joinery.com or clicking ‘unsubscribe’ in marketing emails.
5. How We Store Your Data
Form submissions are securely stored and managed via GoHighLevel, our CRM and communications platform. We take appropriate security measures to protect your data and retain it only as long as necessary.
6. Marketing Communications
If you opt-in, we may send you marketing emails occasionally about our products, services, or updates. You can unsubscribe at any time using the link in our emails or by contacting us directly.
We do not share your information with third parties for marketing purposes.
7. Cookies
Our website uses cookies and similar technologies to improve user experience and analyse website traffic.
Types of cookies we use:
- Essential cookies – for site functionality.
- Analytics cookies – e.g. Google Analytics 4 to monitor usage and improve performance.
- Advertising and tracking cookies – such as the Meta Pixel, Google Ads, and tools implemented via Google Tag Manager (GTM).
You can control or disable cookies through your browser settings. For more information, visit https://www.aboutcookies.org.
On your first visit, a cookie consent banner will allow you to choose your preferences.
8. Third-Party Tools and Services
We use the following third-party services:
- GoHighLevel – to manage contact form data and customer communications
- Google Analytics 4 (GA4) – for anonymised tracking of site activity
- Meta Pixel – to track conversions and ad performance on Facebook/Instagram
- Google Ads – for paid advertising and conversion tracking
- Google Tag Manager (GTM) – to manage tracking scripts and tags efficiently
These providers may process limited anonymised or pseudonymised data. Please refer to their privacy policies for more details.
9. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Withdraw consent to marketing communications
- Object to or restrict certain types of data processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of your rights, contact us at info@cg-joinery.com.
10. Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page with the updated effective date. Please review it regularly.
11. Contact Us
If you have questions about this Privacy & Cookie Policy, or how we handle your data, please contact:
CG JOINERY (IRE) LIMITED
19 Ryanstown Road
Newry, Northern Ireland
BT34 2NG
Email: info@cg-joinery.com
