Last updated: April 2026This Privacy Policy explains how CG Joinery Limited (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website cggardenrooms.com or contact us regarding our products and services.We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, for customers in the Republic of Ireland, the EU General Data Protection Regulation (EU GDPR).
1. Who We Are
CG Joinery Limited7 Ryan Road, Mayobridge, Newry, BT34 2HZ, Northern IrelandEmail: info@cggardenrooms.comNI Tel: 07702 909637 | ROI Tel: 089 277 2494We are the data controller responsible for your personal data.
2. What Data We Collect
We may collect and process the following personal data:
Name, email address, phone number, and billing/delivery address
Order details, payment information (processed securely via WooPayments/Stripe — we do not store card details)
VAT number (for B2B customers)
IP address, browser type, and usage data via cookies
Communications you send us (enquiries, quotes, emails)
Information provided when booking a showroom visit or requesting a quote
3. How We Use Your Data
We use your personal data for the following purposes:
To process and fulfil your orders, including delivery and collection
To manage your account and provide customer support
To send order confirmations, invoices, and delivery updates
To respond to enquiries and provide quotes
To comply with legal and tax obligations (including VAT reporting)
To improve our website and services
To send marketing communications where you have consented
4. Legal Basis for Processing
We process your data on the following legal bases:
Contract: processing is necessary to fulfil your order or respond to a pre-contractual request
Legal obligation: we must retain certain records for tax and accounting purposes
Consent: for marketing emails (you can withdraw consent at any time)
5. Sharing Your Data
We do not sell your personal data. We may share it with:
Payment processors (Stripe/WooPayments) to handle transactions securely
Delivery and courier companies to fulfil your order
Our accountants and legal advisors where required
HMRC (UK) or Revenue Commissioners (ROI) for tax compliance
Website hosting and IT service providers (under data processing agreements)
6. Cross-Border Transfers
As a business operating across Northern Ireland and the Republic of Ireland, your data may be processed in both the UK and the EU. We ensure appropriate safeguards are in place in compliance with both UK GDPR and EU GDPR.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Order and financial records are retained for 7 years in accordance with UK and Irish tax law. You may request deletion of your data where it is no longer needed.
8. Your Rights
You have the following rights regarding your personal data:
Right to access: request a copy of the data we hold about you
Right to rectification: ask us to correct inaccurate data
Right to erasure: request deletion of your data in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing based on legitimate interests
Right to withdraw consent for marketing at any time
To exercise any of these rights, contact us at info@cggardenrooms.com.UK customers may also lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk. ROI customers may contact the Data Protection Commission at dataprotection.ie.
9. Cookies
Our website uses cookies. Please refer to our separate Cookie Policy for full details.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of last update shown above.
